Privacy Policy
1. Scope of This Privacy Policy
This Privacy Policy explains how On Location Marketing, Inc. and its affiliated brands and services collect, use, disclose, retain, and protect personal information.
On Location Marketing, Inc. is the parent company of On Location Marketing, We’ve Got Swag, and RewardsCard.vip. In this Privacy Policy, “On Location Marketing,” “we,” “us,” and “our” refer collectively to On Location Marketing, Inc. and the websites, brands, platforms, products, and services it owns or operates.
This Privacy Policy applies to personal information collected through onlocationmarketing.com, wevegotswag.com, rewardscard.vip, webpages and services linking to this Privacy Policy, quote and sample requests, customer accounts, online purchases, rewards and loyalty services, email, telephone, live chat, trade shows, events, referrals, and other business interactions.
Some RewardsCard.vip services process information on behalf of a business operating its own rewards or loyalty program. In those circumstances, the participating business may determine how and why information is used, and its privacy policy may also apply.
This Privacy Policy does not apply to an independent third-party website, service, platform, or business that maintains its own privacy policy, even if we link to or integrate with it.
2. Personal Information We Collect
Contact and Identity Information
We may collect names, business or organization names, job titles, billing and shipping addresses, email addresses, telephone numbers, account usernames or similar identifiers, and other information included in a request or communication.
Order and Transaction Information
When you request a quote, order merchandise, request samples, or purchase services, we may collect products and services requested or purchased, quantities, customization details, billing and delivery information, transaction history, tax-exemption or resale information, purchase-order and job numbers, proof approvals, customer-service records, and information needed to process, produce, ship, and support an order. Payment-card information may be processed directly by payment processors. We may receive limited transaction information, such as payment status, card type, and the last four digits, but do not necessarily receive or retain complete payment-card information.
Artwork and Customer Content
We may collect logos, trademarks, photographs, designs, names, artwork, documents, mailing lists, personalization information, and other materials provided for quoting, design, production, fulfillment, account administration, or customer support. Customers are responsible for ensuring they have authority to provide information concerning employees, customers, loyalty-program members, gift recipients, event participants, or other individuals.
Rewards and Loyalty Information
When a person participates in a program supported by RewardsCard.vip, we may collect names, contact information, membership identifiers, points, visits, punches, balances, redemption activity, transaction and participation history, offers, preferences, digital-wallet or pass information, communications, and support requests. The sponsoring business may provide additional information about its practices.
Communications and Lead Information
When you contact us or submit a lead, quote, demonstration, or contact form, we may collect the information entered, product or service preferences, budget, timing, quantity, records of emails, telephone calls and live chats, marketing preferences, referral source, appointment information, and notes created while responding. Submitting an inquiry authorizes us to contact you about that inquiry. It does not provide consent for automated or prerecorded marketing calls or marketing text messages.
Website and Device Information
We and our service providers may automatically collect IP addresses, browser and device types, operating systems, device identifiers, referring and exit pages, pages viewed, links selected, visit dates and times, approximate location derived from IP address, website interactions, session and diagnostic information, and cookie or tag identifiers.
Customer Relationship Management System
We use a customer relationship management system to manage inquiries, quotations, accounts, orders, communications, and related business records. Information submitted through our websites or provided during a business interaction may be stored and processed in this system, including contact and company information, inquiry details, transaction history, communications, preferences, and customer-service notes.
Live Chat
We use a live-chat service to answer inquiries, understand website interactions, and provide support. When you use live chat or visit a page where it is enabled, the service may collect chat content, information you provide, IP address, browser and device information, pages visited, referring page, date and time, approximate location derived from IP address, and session information. Chat and visitor information may be connected with customer records when reasonably necessary to respond or maintain a business relationship.
Information from Other Sources
We may receive information from customers, authorized representatives, businesses operating RewardsCard.vip programs, loyalty participants, referral partners, suppliers, manufacturers, carriers, fulfillment providers, payment and fraud-prevention providers, service providers, social-media platforms, public business sources, and parties acting at your direction.
3. How We Use Personal Information
- Respond to inquiries, quote requests, and demonstration requests.
- Recommend products or services and create, administer, and fulfill orders.
- Prepare artwork, mockups, and production proofs.
- Process payments and refunds and arrange production, decoration, shipping, and delivery.
- Provide samples, administer accounts, and operate RewardsCard.vip programs.
- Record rewards, visits, points, punches, balances, redemptions, offers, and digital passes.
- Provide customer service and communicate about orders, accounts, programs, inquiries, or services.
- Manage returns, claims, disputes, customer records, and business records.
- Operate, secure, maintain, personalize, and improve our websites and services.
- Understand website use, diagnose technical problems, and measure communications.
- Detect fraud, security incidents, prohibited activity, and technical problems.
- Comply with tax, accounting, legal, and regulatory duties and establish or defend legal claims.
- Send marketing emails when permitted, maintain suppression lists, and honor opt-outs.
- Carry out another purpose disclosed when information is collected or authorized by you.
4. How We Disclose Personal Information
Service Providers and Contractors
We may disclose information to providers supporting website hosting, ecommerce, rewards infrastructure, digital-wallet passes, payment processing, customer relationship management, email delivery, live chat, cloud storage, accounting, analytics, security, fraud prevention, and professional consulting. They may process information only for authorized purposes and subject to applicable obligations.
Suppliers, Manufacturers, and Fulfillment Partners
We may provide order information, artwork, recipient names, delivery addresses, and instructions to manufacturers, decorators, distributors, warehouses, carriers, and fulfillment partners as needed to quote, produce, personalize, ship, or deliver merchandise. Some products may ship directly from a supplier.
Rewards and Loyalty Program Businesses
When RewardsCard.vip serves a participating business, we may disclose program and participant information to that business as necessary to administer its program. The participating business may use the information under its own privacy policy and is responsible for its independent practices.
Professional Advisers and Authorities
We may disclose information to attorneys, accountants, insurers, auditors, financial institutions, government agencies, courts, or law enforcement to comply with law, enforce agreements, collect amounts owed, protect rights and safety, investigate suspected fraud, or establish and defend legal claims.
Business Transfers
We may disclose or transfer information in connection with an actual or proposed merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction. A recipient may use the information subject to this Privacy Policy or a notice provided with the transaction.
At Your Direction
We may disclose information when you request or authorize the disclosure.
5. We Do Not Sell Personal Information
We do not sell personal information or exchange it with third parties for monetary or other valuable consideration.
We do not sell or distribute customer information, rewards-program information, quote requests, contact requests, or sales leads to unrelated businesses for their independent marketing.
6. We Do Not Share Information with Advertising Platforms
We do not share personal information with advertising platforms for cross-context behavioral advertising or targeted advertising.
We do not provide customer lists, website visitor information, online identifiers, quote requests, or transaction information to advertising platforms so those platforms can advertise to individuals across unrelated websites or services.
Because we do not sell personal information or share it for cross-context behavioral advertising, we do not currently offer a “Do Not Sell or Share My Personal Information” link. If our practices change, we will update this Privacy Policy and provide any required opt-out mechanism before beginning the new practice.
7. Cookies and Similar Technologies
We and our service providers may use cookies, tags, local storage, and similar technologies to operate websites, maintain sessions and carts, remember preferences, support login, provide live chat, prevent fraud, improve security, understand general website use, diagnose technical problems, and improve performance and content.
We do not use cookies to sell personal information or share it with advertising platforms for cross-context behavioral advertising. You may manage cookies through browser settings and any preference tool we provide. Blocking necessary or functional cookies may prevent portions of a website from working correctly.
8. Email Marketing
We may send promotional emails as permitted by law. Marketing emails provide a way to unsubscribe. You may unsubscribe through the email link or by contacting customerservice@onlocationmarketing.com.
An unsubscribe request does not prevent nonpromotional communications concerning an inquiry, quote, order, transaction, account, rewards program, customer service, security, legal notice, or existing business relationship.
We do not send marketing text messages or place automated or prerecorded marketing calls.
9. Telephone Communications
If you provide a telephone number for an inquiry, quote, order, account, rewards program, or support request, we may call as reasonably necessary to respond or administer the transaction or service.
We do not use an automatic telephone dialing system or artificial or prerecorded voice for marketing calls. We do not send marketing SMS or text messages.
10. Data Retention
We retain personal information as reasonably necessary to respond to inquiries, maintain customer and transaction records, complete and support orders, operate rewards and loyalty programs, preserve artwork and claim records, meet tax and legal duties, resolve disputes, enforce agreements, prevent fraud, and maintain email suppression lists.
Retention periods vary based on the information, service, relationship, legal requirements, and operational needs. When information is no longer reasonably necessary, we may delete, de-identify, or securely dispose of it.
11. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No website, electronic transmission, storage system, or security measure can guarantee complete security. Customers and users are responsible for protecting account credentials and reporting suspected unauthorized activity.
12. Children’s Privacy
Our general business, marketing, promotional-product, and website services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through our general websites.
A business using RewardsCard.vip is responsible for determining whether its program is appropriate for minors and obtaining any consent required for information it directs us to process. If you believe a child provided information without appropriate authorization, contact customerservice@onlocationmarketing.com.
13. Your Privacy Rights
Depending on residence and applicable exceptions, you may have rights to confirm processing, access, correct, delete, or obtain a portable copy of personal information; opt out of sale, sharing, targeted advertising, or certain profiling; limit certain uses of sensitive information; withdraw consent; appeal a decision; and receive equal service without unlawful discrimination.
We do not currently sell personal information, share it with advertising platforms for cross-context behavioral advertising, or use it for targeted advertising. Privacy rights are not absolute, and we may retain information to complete transactions, maintain records, protect rights, prevent fraud, secure services, or comply with law.
14. Submitting a Privacy Request
Submit a request by emailing customerservice@onlocationmarketing.com, calling 310-956-4931, or using a website contact form. Identify the right you wish to exercise and provide enough information to locate the relevant records.
We may verify identity by matching information you provide with existing records. We will not request more information than reasonably necessary. Authorized agents may act where permitted by law, subject to proof of authority and direct identity verification.
If we deny a request, a resident with an appeal right may reply to our decision or email customerservice@onlocationmarketing.com with the subject line “Privacy Appeal.”
15. California Privacy Notice
This section applies to California residents to the extent the California Consumer Privacy Act, as amended, applies to our processing. During the preceding 12 months, we may have collected the following categories of personal information:
| Category | Examples | Sources | Purposes |
|---|---|---|---|
| Identifiers | Name, address, email, telephone number, IP address, account identifier | Individuals, customers, participating businesses, devices, service providers | Accounts, inquiries, orders, rewards programs, communications, security |
| Customer records | Contact, billing, shipping, and transaction information | Individuals, customers, payment and fulfillment providers | Processing and supporting orders and services |
| Commercial information | Products, orders, rewards, transactions, redemptions, and preferences | Individuals, customers, participating businesses, our systems | Fulfillment, rewards administration, support, service improvement |
| Internet activity | Browser, device, cookie, chat, interaction, and session information | Devices, websites, live-chat and service providers | Website operation, support, analytics, security |
| Approximate geolocation | General location derived from IP address | Devices and service providers | Localization, fraud prevention, security, website analysis |
| Communications | Calls, voicemails, chats, emails, and support records | Individuals and communications providers | Customer service, documentation, training, dispute resolution |
| Professional information | Employer, organization, title, and business contact information | Individuals, referrals, customers, public business sources | Business communications, quoting, account administration |
| Inferences | Product interests, service preferences, and likely business needs | Website, inquiry, and transaction activity | Recommendations, service improvement, customer support |
| Sensitive information | Account credentials, payment-related information, or transaction details | Individuals and payment providers | Authentication, payment, fraud prevention, fulfillment |
We may disclose these categories to the recipients described in Section 4 for business and operational purposes. We do not sell personal information, share it with advertising platforms for cross-context behavioral advertising, or knowingly sell or share personal information of consumers under 16.
Subject to applicable exceptions, California residents may request access, correction, deletion, information about collection and disclosure practices, and a portable copy of certain information. We will not unlawfully discriminate against a person for exercising a California privacy right. If we offer a financial incentive related to personal-information practices, we will provide the required notice and obtain any required consent before enrollment. Requests may be submitted under Section 14.
16. Virginia Privacy Notice
This section applies to Virginia residents to the extent the Virginia Consumer Data Protection Act applies. Subject to exceptions, consumers may request confirmation, access, correction, deletion, or a portable copy of personal data and may opt out of targeted advertising, sale, or qualifying profiling.
We do not sell personal information or process it for targeted advertising. Virginia consumers may appeal a decision by replying to it or emailing customerservice@onlocationmarketing.com with the subject line “Virginia Privacy Appeal.”
17. Other State Privacy Rights
Residents of other states may have additional rights. We process verified requests according to the law applicable to the requester and our business.
18. Third-Party Websites and Services
Our websites and services may link to or integrate with third-party websites, social-media platforms, payment services, suppliers, digital-wallet providers, or other services. We do not control the privacy or security practices of independent third parties. Review each service’s privacy policy before providing personal information.
Our customer relationship management and live-chat providers process information as service providers supporting our business operations.
19. International Visitors
Our websites and services are operated from the United States. If accessed from another country, personal information may be transferred to, stored in, or processed in the United States or another country where service providers operate. Privacy protections may differ from those in your jurisdiction.
20. Changes to This Privacy Policy
We may update this Privacy Policy for changes in practices, services, technology, or legal obligations. We will revise the Last Updated date and provide additional notice or obtain consent when required before a material change takes effect.
21. Contact Us
Questions, privacy requests, and complaints may be submitted to On Location Marketing, Inc., parent company of On Location Marketing, We’ve Got Swag, and RewardsCard.vip.
Email: customerservice@onlocationmarketing.com
Telephone: 310-956-4931
Effective Date: September 9, 2026
Last Updated: September 9, 2026